The role of customer care is always a matter of great concern to business owners. The importance of d...
After-Sales Customer Care Process for SME
The after-sales customer care process is extremely important to retain customers. This seems to be the basic theory...
The trend of outsourcing Contact Center - A new breeze to relieve the "thirst" of personnel and improve competitive advantage
The thirst for human resources is still an unending topic when the actual needs of businesses and candidates do not touch...
Effective forms of customer care in the 4.0 era
It can be seen that customers are the only and most potential resource to bring companies and businesses to a new level.
Improving the Quality of Customer Care Service in the 4.0 era
Chúng ta đang sống trong một thế kỷ mà ở đó, việc mua sắm và kinh doanh online đang dần thay thế cho những hình thức bu...
What is Customer Service? Specific Criteria
Every business has one or more customer service departments. This is considered a staff...
How Should Customer Service Be Built?
Giữa bối cảnh thị trường chật chội, bộ phận chăm sóc khách hàng sẽ giúp doanh nghiệp thoát khỏi cuộc chiến về gi...
How Should Customer Care Objectives Be Understood?
To create a competitive advantage, businesses need to pay attention to customer care criteria. Because when the shopping experience is...
Customer Care Secrets To Enhance Your Business
Customer care is considered an art for businesses to retain their loyal customers...