In recent years, the trend of selling online on e-commerce platforms has become popular and attracted the attention of many people. This is an effective sales method, without spending too much capital and still getting thousands of orders per day. However, to achieve such an achievement, salespeople need to explore, learn and draw experiences from those who have gone before. So, in this article, Becare will share with you effective online business and sales experiences on Shopee for beginners.
Experience selling online on shopee for beginners
Instructions to register for a Shopee account
To be able to do business on Shopee, the first thing you need to do is set up a Shopee account. To register for a Shopee account, follow these 3 steps:
Step 1: Click on register for an account on the website or register on the Shopee app.
Step 2: Fill out all required information.
Step 3: Enter the verification code sent to your phone number/gmail to register for a Shopee account and complete the creation of a sales account.
Experience in setting up a business profile for a Shopee store
After creating a Shopee account, you must set up a profile for your store by following these steps:
Step 1: Upload an image to represent your booth. Note that you must choose a suitable avatar, not breaking the law; Give your store an impressive name to attract customers.
Step 2: Update information about the field and product you want to trade.
Step 3: Set up a pick up and drop off address for your store.
Step 4: Access https://shopee.vn/user/account/payment then set up your payment method or update your bank account.
Upload products to the store
Next, you need to update the products for your store:
Step 1: Click the Seller Channel, in the Add Product section, name and select the category for the product you trade. According to business experience, the formula for attractive naming on Shopee is: brand + specifications and product category + product code. Note, you must not use all caps, use symbols or spam irrelevant keywords for the product name part.
Step 2: Next, fill in the description, category, brand and attributes (if any) of the product you trade.
Step 3: Regarding sales information, Shopee requires sellers to set up prices, inventory, classify goods or buy multiple discounts (optional).
Step 4: You need to select and update up to 9 images for each product. And yet, you also have to update the size conversion table (applicable to items in the fashion sector).
Step 5: Update shipping information including the weight after packing (grams), packing dimensions (cm) and shipping costs.
Step 6: Update additional information in the Other Information section, such as product status, pre-orders, and product SKUs. Then, you click Save and Display to finish posting the sales product.
How to process orders on Shopee
Order processing is the process of receiving orders, packing and delivering products to the shipping unit. The experience of handling orders for those who are new to doing business on Shopee is:
Step 1: Click Seller Channels, in the Order Management section, click All. You may then see a new order placed and waiting to be delivered.
Step 2: Then, click on the Prepare Goods section and choose the shipping method: post office or shipper to receive the goods.
Step 3: Pack the goods carefully so that they are not dented or damaged during transit. Then you print the delivery note, stick it on the package, and keep a copy.
Step 4: You wait until the shipping unit completes delivery and handles complaints (if any).
Share business experience on Shopee
Choose the right Shopee business product
The first secret to doing business on Shopee effectively is choosing the right product. For those who are new to doing business on Shopee, the experience is that you should choose items with high demand and can be used for a long time. It can be common products such as clothes, shoes, bags, cosmetics or household items.
However, if you don't like these categories, you can also switch to niche products and focus on a few specific customers. For example, big size clothes, baking equipment...
Shopee business experience: Detailed and attractive product description
Next, you need to put an attractive title with detailed product description information to be able to attract customers. For example, with a skin cream product, you can use the title: Anti-aging skin cream, fade dark spots after only 24 days of use.
The style and image of the booth is neat
One of the experiences for successful Shopee business is to invest in style and a good image. This approach helps to impress customers, increase traffic as well as improve the success rate of closing orders.
To design an attractive, lively and busy booth, you should note the following:
- Sharp, quality images, prioritizing using actual photos (taken by the shop)
- Provides detailed, multi-dimensional images
- There is a live video of the product
- Use the background to highlight the product
Focus on customer service
Besides preparing good and quality products, you also need to pay attention to customer service. Because when you have an enthusiastic attitude, attentive care and attentive service, customers will feel satisfied; thereby enhancing the rating index and customer loyalty.
Experience in organizing promotional programs on Shopee to help business effectively
Promotions are always loved by many people; thereby boosting sales for the store effectively. You can apply programs such as Flash Sale, discount codes, combine support policies from Shopee or free shipping.
Check and pack the goods carefully
How you pack your goods will directly affect the quality of the goods as well as the customer experience. Therefore, when packing goods, you need to keep the following in mind:
- Use cartons/boxes/packs that are the right size for the product.
- Secure the roll with duct tape, bubble wrap or foam.
- Take product photos/videos for proof and limit unwanted claims.
Shopee business experience: Search engine optimization on Shopee
Search engine optimization on Shopee to make it easier for customers to find your products. From there, increasing traffic and stimulating shopping demand, effectively "closing orders".
Comply with Shopee's regulations
The experience to be able to sell and do business on Shopee smoothly and long-term is to understand and follow the policies that Shopee prescribes. Thus, you will limit the status of your account being banned or disabled forever.
summary
Above are all the useful experiences about doing business on Shopee that we want to share with you. We hope these experiences will make selling online on Shopee easier and more convenient; especially for those just starting out.
If you are in need of renting customer care then don't miss Becare. With a team of enthusiastic and professional staff, Becare proud to be the continuation unit for the success of the business. Contact us now for the fastest advice and support!
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