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All-inclusive customer care

ALL IN 1 CUSTOMER SERVICES AND SOFTWARE SOLUTIONS

BECARE'S OUTSIDE CUSTOMER CARE SERVICES

With many years of experience in implementing outsourced customer care services for many brands, BeCare is proud to bring professional service quality, optimize operation methods, build scenarios based on customer needs and specific to each industry.

Job content of outsourced customer care service:

- Direct customer service channels: Call center, Fanpage, Email, Zalo OA, Sales management software and other requirements of businesses.

- Call customer care.

- Provide switchboard system.

ALL IN 1 CUSTOMER SERVICES AND SOFTWARE SOLUTIONS

WHY SHOULD USE BECARE'S OUTSTANDING CUSTOMER CARE SERVICES?

BeCare pioneers in the market in providing a variety of service usage methods for all types of customers, 24/7 and omni-channel.

BeCare's service method:

  1. Outsourcing customer care package: Provide package services with management team, staff at the request of the business on the implementation channel, implementation time (office hours or after hours, Sundays, Holidays, Tet).
  2. Charge by Ticket: A method of charging for specific work items and checking based on specific workloads. This method helps businesses save costs during off-peak periods.
Specialize the company's operational capacity, increase competitive advantage
Save management time, detailed reporting system, transparent, easy to check
Save initial investment costs, focus resources on core strengths

SERVICES OF BECARE

We understand the pain of businesses on the journey to build and develop, with outsourced services we believe will help your business save costs, increase competitive advantages and create new business opportunities. sustainable value

Contact Center

Customer care solutions related to the chain of activities Before - During - After the sale: Outsourced Customer Care Department, Outsourced TelesalesTelemarketingTelesurvey.

Information Technology

Specializing in consulting and providing flexible and comprehensive services in the fields of: Application Development, Outsourcing, Embedded Software, Hardware Design, Testing & QA.

Switchboard System

Professional switchboard solution, multi-channel communication platform, helping to optimize operating costs, improve customer care efficiency, increase competitiveness for businesses in the 4.0 era.

Advanced Personal Assistant Call Center

The first high-class specialized assistant service for VIP customers, assisting in receiving and processing requests for personal amenities and high-class lifestyle.

Personnel Supply

Outsource and Inhouse rental services help businesses save time, costs and improve operational efficiency in many areas: Customer care, Telephone agents, Consultants, IT...

REASON WHY

ENTERPRISE CHOOSE BECARE

  • Absolute confidentiality of information.
  • Experience and professionalism.
  • Modern technology platform.
  • Optimizing cost and time.
  • Diverse profession.
  • Flexible service fees according to needs.
  • Management system, detailed reports, transparent, easy to control.

3000+++ TO USE THE SERVICES OF 150+++ INDUSTRY TO USE BECARE'S SERVICES

CUSTOMERS' ASSESSMENT ABOUT BECARE

Below are the valuable reviews of customers who have used BeCare's services.

Those sincere and valuable opinions are both our pride and motivation!

Sincerely thank!

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With the spirit of "Dedication and Responsibility", BeCare is committed to providing the most suitable and effective service quality, meeting all the needs of businesses.
Please leave information so that we can provide more information and advise on the most effective solutions for your business!

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    Useful information is developed by BeCare's team to "Connect information - Spread value" with partners, customers and businesses.

    3000+++ TO USE THE SERVICES OF 150+++ INDUSTRY TO USE BECARE'S SERVICES

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