VoIP virtual PBX was born as a great solution to help businesses save costs. This system does not need to invest in many hardware devices. However, it allows businesses to reach customers nationwide. Besides, businesses can easily integrate other free virtual PBXs. For example, virtual switchboard 1900, virtual switchboard 3CX, virtual switchboard Oncall, etc. So what do you know about this PBX solution, let's find out through the following article.
Learn about VoIP virtual PBX service
What is VoIP Virtual PBX?
VoIP stands for Voice Over Internet Protocol. This is an IP-based virtual PBX solution. Unlike a normal switchboard operating on a telecommunications network. Therefore, to ensure stable operation of VoIP virtual PBX, you need to keep the quality of the line Internet.
Advantages of VoIP virtual PBX?
- Extremely high compatibility: VoIP virtual PBX can easily connect/convert service numbers like 1900, 1800. This feature is essential for businesses. We will continue to explore these services later in the article.
- Increase the number of calls: The switchboard can usually only call/receive 1 number at a time. If you want to increase call productivity in the same time period, you have to invest in more lines and number of subscribers. But with VoIP, you can simultaneously receive many calls around the world on one number.
- Easy to upgrade and install: When expanding, businesses can also increase the number of extensions, update new features, etc. to suit the company's use needs.
- Saving operating costs: VoIP only needs 1 network line connecting extensions via the Internet. Thus, the company reduces the cost of installing hardware equipment. Accordingly, businesses do not have to pay maintenance fees or hire many technical staff.
Who is VoIP for?
Although there are many advantages, you also need to consider before switching to VoIP. This is the right choice for businesses with high communication and marketing needs such as:
- Hotels, restaurants, travel services
- Employment training center, labor export
- System of supermarkets, commercial centers
- Banks, real estate trading floors
VoIP system has a high level of security, you can rest assured that customer data and internal information will not be leaked out or exploited by 3rd parties.
The best free virtual switchboards today
Besides VoIP, businesses can consider other free virtual PBXs. Here are some suggestions for good quality virtual PBX for you.
Virtual PBX 3CX
Similar to VoIP virtual PBX, 3CX uses open standard IP. The switchboard allows quick installation to allow businesses to use it right away.
With the 3CX virtual PBX, installation, management and maintenance are simplified. Besides, businesses still receive full benefits:
- Reduce the cost of hardware equipment investment
- Large storage capacity, ensuring demand
- Save on telecommunications charges per call.
Virtual PBX 1900
This is a service number that requires the caller (customer) to pay a fee when performing. The biggest advantage of the 1900 virtual PBX is that you can push calls to any device such as desk phones, mobile phones, PCs, tablets... Thus, even if you are not present in the office, the call center staff will The radio can also answer the call or call out at any time.
You can easily integrate 1900, 1800 numbers into VoIP virtual PBX.
Oncall virtual switchboard
Oncall virtual switchboard was built by FPT based on cloud computing platform. The system for large operation, high performance, provides the largest number of calls at the same time today.
Oncall offers many advanced features that make it easy to manage the switchboard:
- Unlimited recording
- Convenient system
- Modern technology
- Maximine saving
- Flexible expansion
In particular, Oncall also has a mobile application available for you to install and use completely free of charge. Thus, you and the operators can make and receive calls at any time via mobile phone.
What to prepare when installing a virtual PBX?
The common point of virtual PBXs is easy installation, quick installation, and simple use. To get started, you just need to meet the following requirements:
- Stable electricity and internet
- The company that owns the room server private
- There is an IT team responsible for operation
- Stable and continuous operation 24/24
- Prepare a large hard drive to ensure the storage of audio files.
summary
Hopefully the article has provided you with the necessary information about virtual switchboards.
If your business is in need of a VoIP virtual PBX solution, please contact us immediately or leave information. BECARE ready to help you answer any questions and find the right solution.
Becare is a professional call center service provider. Especially, customer care, telesales service is a successful product and is trusted by many customers thanks to its commitment to business information security.
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